FAQ
Shipping
Switzerland Shipping
- Free shipping - 5 to 12 working days
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International Shipping
WORLDWIDE - free shipping - 10 to 18 working days
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Customs Duties & Other Fees
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Packages may be delayed due to unexpeted circunstances such as random custom inspections or other unknow reasons..Customs, import taxes, tariffs and item seizures are the sole responsability of the customers. We will always dispatch your order, so you don't need to pay tax, but we cannot guarantee there will be no tax..
Returns
How to Return
Please email's Volluti.official@hotmail.com prior to returning your merchandise. You have 5 days from the date you receive the merchandise. A store solution will be issued ONLY if the merchandise is returned in its original, unworn condition.
Damaged or Incorrect Items
The item has defect (the issue will be evaluated by us): you may return it for an exchange or return it for a refund
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Exchanges