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FAQ

Shipping

Switzerland Shipping

 

Free shipping - 5 to 12 working days

 

 

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International Shipping 

 

WORLDWIDE - free shipping -  10 to 18 working days

 

 

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Customs Duties & Other Fees 

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Packages may be delayed due to unexpeted circunstances such as random custom inspections or other unknow reasons..Customs, import taxes, tariffs and item seizures are the sole responsability of the  customers. We will always dispatch your order, so you don't need to pay tax, but we cannot guarantee there will be no tax..

Returns

How to Return  

 

Please email's Volluti.official@hotmail.com prior to returning your merchandise. You have 5 days from the date you receive the merchandise. A store solution will be issued ONLY if the merchandise is returned in its original, unworn condition.

 

 

Damaged or Incorrect Items  

 

The item has defect (the issue will be evaluated by us): you may return it for an exchange or return it for a refund

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Exchanges  

 

If you're not completely satisfied with your purchase: refunds are not available (except if the item has defect).

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The size doesn't fit: you can exchange for another size.

© 2018 Volluti.official 

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